Introduction, its affiliates and their successors and assigns (collectively referred to as "EveryDesign") makes available the web hosting and related services described in EveryDesign's published service descriptions subject to these Terms of Service (the "TOS"). For the purposes of the TOS, the word "you" means the individual requesting one or more services provided by EveryDesign, and, if applicable, includes any other legal entity on behalf of which an individual makes such a request. Additionally, you agree not to make such a request on behalf of any other legal entity unless you have the authority to bind that legal entity to the TOS.

Acceptance of Terms

Capacity. You represent and warrant to EveryDesign that you have the capacity to enter into a legal agreement in the province, state, territory or country in which you reside. If you do not have the capacity to enter into a legal agreement in the province, state, territory or country in which you reside, do not request services from EveryDesign unless your parent or guardian enters into the TOS on your behalf.


You represent and warrant to EveryDesign that your use of any service that it provides will not violate any applicable law or regulation in the province, state, territory or country in which you reside. If you are unable or unwilling to do so, do not request services from EveryDesign.


Services. The services that you request from EveryDesign by means of the online order form on the Site or otherwise in writing and which EveryDesign agrees to provide subject to these TOS are the "Services".

Your Information. You represent and warrant that any information you provide about yourself is true, and you will maintain and promptly update such information to keep it true and current.

Privacy. You have read EveryDesign's Privacy Policy and consent to the use of your personal information as described therein.

Communications. EveryDesign reserves the right to communicate with you regarding the Services and your use of the Site. You consent to EveryDesign's use of any contact information that you provide to EveryDesign in doing so.

Passwords. If you are given a username and/or a password for the purpose of accessing certain features of the Services or certain features of the Site, you are responsible for all activities conducted under that username or password, and you will take all necessary steps to ensure that no one other than you uses that username or password and that password is kept confidential. If you have any reason to believe that any password assigned to you has become known to or been used by any other person, you will inform EveryDesign immediately.

Changing Passwords. EveryDesign may, at any time, change any username or password assigned by EveryDesign to you, and EveryDesign will notify you when it does so.

Insurance. You shall maintain, at your own cost, insurance against such risks and in such amounts that could reasonably be expected by persons acting prudently and engaged in similar activities as yourself.

Description of Services


1. Description. For each package of web hosting and related services that EveryDesign makes available to its customers, EveryDesign has prepared and published a specification (each a "Service Description"). The Service Descriptions are available on (the "Site").

2. Changes to Services. EveryDesign may modify its services and the corresponding Service Descriptions from time to time. Please refer to the Site for the most current Service Descriptions. EveryDesign may also send any email notice of the change to its affected customers.

Hosting Services.

1. Any Service identified as a "Hosting Services" in its Service Description is a Hosting Service.

2. Hosting Environment. EveryDesign shall: (i) maintain and operate the hardware used to host your website(s) (including monitoring the servers used on 24/7 basis); and (ii) use commercially reasonable efforts to maintain reasonable temperature and humidity levels, fire suppression controls, power conditioning equipment and uninterruptible power supplies for the proper ongoing operation of EveryDesign's hosting hardware.

3. Disk Space. EveryDesign shall provide disk space for your website(s).

4. Internet. EveryDesign shall provide an Internet connection linking your hosted website(s) to the Internet.

5. Remote Access. You will be given remote access to upload files for your hosted website(s) provided that you do so in a manner consistent with the TOS.

7. Backup. You acknowledge that unless you subscribe to a Hosting Service that expressly includes the independent backup of Your Content (as defined below) as a service, EveryDesign's backup activities are primarily for EveryDesign's own disaster recovery purposes, and that YOU ARE RESPONSIBLE FOR THE STORAGE, BACKUP AND ARCHIVING OF YOUR CONTENT. Also note, Hosting Services include access to one or more tools via your Control Panel that allow you to backup Your Content. Please use these tools and backup Your Content frequently. EveryDesign Automated Website Backup is an optional service available for an additional fee or which may be included for no charge in some Hosting Services that will automatically backup Your Content on an ongoing basis for your convenience. Please note that this service is provided as-is and without warranty in respect to performance. If you are using this service it is still your responsibility to review your backups from time to time to ensure all of your data is backed up correctly and to notify us of any concerns you have.

8. Maintenance Window. When reasonably possible, any maintenance of the hardware used to host your website(s) will be conducted during one of the following "Maintenance Windows": (i) between 12:00 a.m. and 3:00 a.m. (local time in Toronto, Ontario); (ii) between 12:00 a.m. and 3:00 a.m. (local time in London, England); or (iii) between 12:00 a.m. and 3:00 a.m. (local time in Sydney, Australia). When choosing a Maintenance Window to use, EveryDesign takes into account where the customers who may be affected by the maintenance activities are located (based on the addresses given to EveryDesign by the customers) and what would be the early hours of the morning for most of them.

9. Availability. A Hosting Service is "Available" if the: (a) the hardware being used to provide it is operating; and (b) the Internet connection provided as part of the Hosting Service is operational.

10. Measure. EveryDesign will use reasonable efforts to ensure that the Hosting Services will be Available other than for "Scheduled Maintenance" at least 99.9% of the time, measured monthly. Any maintenance or other work performed on EveryDesign's technology infrastructure that takes place during the Maintenance Window or with at least 48 hours' prior notice posted to the Site is "Scheduled Maintenance".

11. Cooperation. You acknowledge that it is important to coordinate your maintenance activities with those of EveryDesign, and you will not conduct any maintenance activities on Your Content during any Maintenance Window without first obtaining written confirmation that EveryDesign will not be performing any maintenance activities during that Maintenance Window.

12. Free Domain Name. If the cost of registering or renewing a single domain name for one year is included in the annual Fees that you are being charged for a Hosting Service (see the applicable Service Description to find out if it is included and the eligible types of domain names) and the domain name that you wish to register or renew for use with the website being hosted is both an eligible type of domain name and available, EveryDesign will register or renew (as applicable) the domain name for you. If EveryDesign does so and you continue to subscribe to such Hosting Services for a period of at least 12 months, EveryDesign will not charge you its then current fee for registering or renewing a domain name (as applicable). HOWEVER, IF THE HOSTING SERVICES ARE TERMINATED LESS THAN 12 MONTHS AFTER REGISTERING OR RENEWING THE DOMAIN NAME (THIS INCLUDES DURING THE FIRST 30 DAYS) OR YOU ATTEMPT TO TRANSFER THE DOMAIN NAME DURING THAT 12 MONTH PERIOD, EVERYDESIGN WILL CHARGE YOU AND YOU ARE REQUIRED TO PAY EVERYDESIGN'S THEN CURRENT FEE FOR REGISTERING OR RENEWING A DOMAIN NAME (AS APPLICABLE).

Domain Names Registration Services.

1. Assistance with Registering Only. EveryDesign may assist you to register one or more top-level or second-level domain names (the "Domain Name Registration Service"). For each such domain name registered EveryDesign's involvement ends with the registration. You will be the registrant, administrative contact and technical contact, and you agree to be bound by all applicable terms and conditions published by the applicable registrar (; Please note: you are also bound by ICANN's rights and responsibilities:

2. Maintenance of Domain Names.You are responsible for the ongoing maintenance, control and use of any domain name registered in your name and for any fees or taxes associated with its maintenance. To maintain your domain name registration you will need to interact directly with the applicable registrar. FOR GREATER CLARITY, YOU ARE RESPONSIBLE FOR: (i) RENEWING THE REGISTRATION AND ENSURING THAT IT DOES NOT LAPSE; AND (ii) ADDRESSING ANY ISSUES RELATING TO YOUR DOMAIN NAME. EVERYDESIGN IS NOT RESPONSIBLE FOR DOING SO.

3. Please note that: (i) EveryDesign is not able to guarantee that a proposed domain name is available for registration or that a registrar will register it; (ii) EveryDesign will not assist with the registration on your behalf of a proposed domain name in any top-level or second-level domain unless expressly directed by you to do so; and (iii) EveryDesign may but is not obligated to inform you of any proposed or new top-level or second-level domains.

4. Privacy Registration Service. Some registrars allow domain names to be registered without publishing the registrant's name and contact information others do not. If you wish to take advantage of any such privacy service for a domain name and you are using the Domain Name Registration Service to register the domain name, you are responsible for informing EveryDesign in writing prior to the registration of the domain name that you wish to take advantage of the registrar's privacy service. You acknowledge that the privacy service is provided by the applicable registrar, not EveryDesign.

5. As is. Assistance with registering domain names and securing related privacy services is provided "as is" and without any warranties, representations or conditions whatsoever.

6. Domain Redemption Fee: If your domain was registered with EveryDesign and has expired, but you wish to recover the domain, EveryDesign may be able to recover the domain if it is still within the redemption period. To recover a domain name that has expired but which is still within the redemption period, EveryDesign must pay a redemption fee, which in turn will be passed on to you the customer. Please note that this domain redemption fee does not include the registration price of the domain that will still need to be paid to register the domain for the next year. If the domain name is not renewed or acquired during the redemption period, it will be made available again to the general public after the redemption period completes. Only domains that have been registered with EveryDesign can be re-registered after expiration of the domain. If the domain that has expired was registered at another company, you will need to contact that registrar to recover the domain from the redemption period.


If you have received written permission from EveryDesign to resell all or part of the Services that you are receiving pursuant to this Agreement, you are responsible for providing support to your clients. If EveryDesign is contacted directly by any such client, EveryDesign may suspend all or part of the Services that it is providing to you. If EveryDesign does so, EveryDesign will give you notice of the suspension and the reason for the suspension. Once you have satisfied EveryDesign that you have taken reasonable steps to inform your clients that they are to contact you for support and to ensure that you are providing that support, EveryDesign will lift the suspension. There is no abatement of Fees during any such suspension. Furthermore, any acts and omissions of your clients that would be breaches of this Agreement had they been your acts or omissions are your responsibility and will be treated as if they are your acts and omissions.

Additional Services.

Any additional services related to the Hosting Services or Domain Name Registration Services that are requested by you and that EveryDesign in its sole discretion provides ("Additional Services") are deemed to be Services provided pursuant to these TOS, and they will be provided at EveryDesign's then current rates.


1.FAQs. EveryDesign maintains a list of frequently asked questions and technical support articles relating to the Hosting Services on the Site.

2. Technical Support. EveryDesign will provide technical support relating to the Hosting Services via its help desk. The help desk aims to provide technical support 24/7/365. The help desk can be reached by: (i) telephone; (ii) email; and/or (iii) chat. The email address and the telephone number that you should use are set out on the Site.

3. Verifiable. EveryDesign will use commercially reasonable efforts to resolve each problem reported to EveryDesign's help desk and verifiable as being a problem or deficiency with the Hosting Services.

4. Assistance. When you report a problem to EveryDesign's help desk, you will provide: (i) any assistance reasonably necessary to allow EveryDesign to verify and resolve that problem; and (ii) all information that you are reasonably able to provide with respect to any problem.

5. Billing. Billing and account support is available via the web-based tool that EveryDesign provides to you to manage your account. The tool and the hours that apply to your jurisdiction are available on the Site.


Intellectual Property. No intellectual property rights are transferred by EveryDesign to you by these TOS.

Your Content. "Your Content" means all materials, information, data or code that you upload, store, transmit, receive or process in connection with the Services. You hereby grant to EveryDesign and its directors, officers, employees, agents, consultants or subcontractors the right to use, reproduce, transmit and delete (as applicable) Your Content in such manner as may be necessary to enable EveryDesign to perform the Services and otherwise exercise any right or perform any obligations under this Agreement.

Monitoring Your Content. Although EveryDesign is not obligated to monitor content and assumes no responsibility for Your Content or the content of its other customers, EveryDesign reserves the right, subject to all applicable laws, to investigate Your Content and may block access to, refuse to host, or remove any information or material that it deems to be in breach of section 6.1.

Acceptable Use

Unacceptable Use

Unacceptable use refers to any unlawful, illegal or inappropriate use as set out in this section 6. You may not use the Services or EveryDesign's technology infrastructure in any manner that constitutes an unacceptable use. Unlawful of illegal use is the creation, collection, transmission, storage or exchange of any material in violation of any applicable law or regulation. Inappropriate use includes any use or behaviour that may: (i) jeopardize EveryDesign's products, services, technology infrastructure or ability to operate; or (ii) expose EveryDesign to civil liability. Unlawful, illegal or inappropriate use includes use of the Services to:

1. possess, store, view, download, transmit, distribute (by any peer-to-peer service or otherwise) or traffic any materials that:

+ include child pornography;

+ infringe any person's copyright or other intellectual property right (including unlicensed or improperly licensed applications, music, games or other materials);

+ wilfully promote hatred against or defame any identifiable individual, group or other organization; including but not limited to promoting hate, violence, or intolerance based on race, age, gender identity, ethnicity, religion, or sexual orientation.

+ can be used for attacking computer systems and networks and defacing websites (including scripts, executables or other tools).

+ include any form of malware

2.make threats to a person's safety or property;

3. defame other persons;

4. interfere with the services that EveryDesign provides to its other customers;

5.interfere with, disrupt or damage the servers used by EveryDesign to provide such services, those of EveryDesign's suppliers or those of EveryDesign's other customers;

6. impersonate or falsely state or otherwise misrepresent your identity or affiliation with any person or entity;

7. wilfully bypass or subvert the physical, logical or procedural safeguards such as firewalls, web-filtering software or other access controls used by anyone to gain unauthorized access to anyone's technology infrastructure or distributing computer programs designed to assist in doing so;

8.any act in violation of any applicable local, provincial, state, national or international law or regulation including any laws relating to:

+ the export of data or software;

+ the protection of human rights;

+ the promotion of hatred;

+ defamation;

+ criminal offences;

+ the protection of intellectual property; or

+ including the sending of commercial electronic messages without consent from the recipients.

9. Unacceptable uses of the Services or EveryDesign's technology infrastructure may also include but are not limited to: ailing, unsolicited emailings, newsgroup spamming, hardcore pornography (including but not limited to the use of animals in such pornography) or links to such sites, copyrighted MP3, illegal content, copyright infringement, trademark infringement, warez, cracks, software serial numbers, and running of any scripts, executables, or other programs or processes that can in any way adversely affect the performance of EveryDesign's technology infrastructure. EveryDesign will be the sole and final arbiter as to what constitutes a violation of this policy.

Disruptive Uses

You may not use the Services or EveryDesign's technology infrastructure in any manner that interferes with or disrupts EveryDesign's other customers. When any of the following events occurs in relation to any hosted web site, it is a disruptive use, a breach of these TOS and EveryDesign may exercise its rights under section 6.6 including to suspending Services:

1. generating a daily, weekly or monthly volume of network traffic that is excessive in relation to amount of network traffic typically generated by EveryDesign's other clients who have purchased similar hosting services;

2. generating spikes in network traffic usage that are out of proportion (in volume or frequency) to those typically generated by EveryDesign's other clients who have purchased similar hosting services;

3. on a daily, weekly or monthly basis, consuming CPU or other processing resources in a manner that is excessive in relation to amount of network traffic typically generated by EveryDesign's other clients who have purchased similar hosting services;

4. even if they do not come within (i), (ii) or (iii) above, running peer-to-peer applications, peer-to-peer file sharing, proxy servers, bit torrent, online gaming servers, proxy server network, interactive relay chat (IRC), interactive chat applications, membership or community sites, file sharing, video sharing, photo sharing or other resource intensive services or applications.

5. using disk space to store materials unrelated to or unnecessary for the operation of the web site for which the Hosting Services were purchased (for example, using disk space for data warehousing, email storage, backups of emails accounts, backups of all or part of any computing, telecommunications or mobile device or other forms of mass data storage); or

6. the sending of any commercial electronic messages promoting the web site or otherwise directing attention to the web site to any recipient without the recipient's consent

7. No "Spam": UCE/UBE or "spam" originating from a server located on our network or associated with a EveryDesign server is not tolerated. This includes any email that promotes websites hosted on a server located on the EveryDesign network, but which is sent from an email address not associated with a EveryDesign account.

Music, Image and Video Files. Responding to and addressing copyright complaints is a time consuming process. From time to time, EveryDesign scans its servers looking for MP3, MP4 and other file formats commonly used for music, images or video. If such files are detected amongst Your Content, EveryDesign may ask you to demonstrate that they are: (i) owned or properly licensed by you; and (ii) if licensed, not being used in a manner that is inconsistent with that license. If you fail to do so for any file or, in the alternative, remove the file from EveryDesign's servers, it is a breach of this section 6.3 and EveryDesign may exercise its rights under these TOS including section 6.6 and section 5.3

Reporting. If you become aware that any person has committed, is likely to have committed or is likely to commit any act described in section 6.1, you will promptly report it to the help desk from which you receive technical support.

Investigation. EveryDesign reserves the right to investigate suspected breaches of this section 6, and you agree to cooperate with EveryDesign when asked to assist in any such investigation.

Breaches. If you breach this section 6, it is probable (in EveryDesign's sole discretion) that you have breached or it is likely that you will breach this section 6 (also in EveryDesign's sole discretion), EveryDesign in its sole discretion may suspend or revoke your access to the Services or EveryDesign's technology infrastructure. Breaches of this section 6 may also result in you incurring criminal prosecution or civil liability.

Others Breaches. EveryDesign assumes no liability for enforcing or not enforcing the provisions in its other service agreements relating to acceptable use.

IP Addresses

EveryDesign may assign one or more Internet Protocol addresses to you for use with the Services. You acknowledge that you have no right, title or interest in or to any IP addresses assigned to you by EveryDesign or its representatives in connection any Services. EveryDesign or its suppliers may change any such address at any time, but EveryDesign will use reasonable efforts to give you notice of any change if the affected IP address is a fixed IP address.


Fees. The fixed fees and/or rates applicable to any Service are set out in the online order form for the Service (the "Fees"). They may include one-time fees (these are typically for setting up the service) and recurring fees. PLEASE NOTE THAT THE ONLINE ORDER FORM MAY ALSO SET OUT A RATE INCREASE THAT WILL BECOME EFFECTIVE UPON THE EXPIRATION OF A PROMOTIONAL RATE. SUCH AN INCREASE WILL HAPPEN WITHOUT FURTHER NOTICE TO YOU. Otherwise, EveryDesign will give you at least 30 days prior written notice of any increase to the Fees.

Promotions. From time to time, EveryDesign may offer its services to new or existing clients at discounted or promotional rates. You acknowledge that any such promotion is only applicable to one of your Services if the promotion or discount is clearly set out as applicable on the online order form used that you used to order the Service.

Expenses. Unless expressly set out otherwise in an applicable Service Description, you will reimburse EveryDesign for all registrar's fees or other related expenses incurred by EveryDesign in relation to any third-party service described in section 4.3.

o Taxes. You will pay any present or future sales, goods and services, excise, value-added, or other similar taxes including any related interest or penalties (imposed at any time by any governmental authority) arising from or related to any Services other than taxes based on EveryDesign's net income.

Payment of Fees. EveryDesign accepts payment by credit card (Visa, MasterCard or American Express), PayPal and cheque. Available payment types may vary from region to region.

In Advance. Payment for Hosting Services is in advance. When you order a Hosting Service, you are required to pay the full amount of Fees for the initial term and applicable taxes. When a Hosting Service renews, you are required to pay the full amount of Fees for the renewal term and applicable taxes. A Hosting Service renews when it has not been terminated by you prior to the last date of the initial term or any renewal term for which you have paid.

Additional Services. Fees for Additional Services, applicable taxes and reimbursable expenses are due at the end of the month in which they are incurred.

Automatic Charging. When EveryDesign is entitled in accordance with this Agreement to any Fees, applicable taxes or expenses, such amounts will be automatically charged to the credit card or PayPal account that EveryDesign has on file for you and you authorize EveryDesign to do this. EveryDesign will send an invoice for these amounts to the email address that it has on file for you before doing so.

Chargebacks. Please note that should any amount that you pay by credit card or PayPal be charged back to EveryDesign, you will incur an additional Fee of £10.00. The payment will not have been received by the due date, and:

1.EveryDesign may restrict, suspend or terminate the affected Services; and

2. the overdue payment shall bear interest at the rate of one percent (1%) per month (an effective annual rate of 12.68%) or the maximum rate permitted by law, whichever is less. Further, EveryDesign shall be entitled to recover its collection costs, including legal fees and expenses.

2. the overdue payment shall bear interest at the rate of one percent (1%) per month (an effective annual rate of 12.68%) or the maximum rate permitted by law, whichever is less. Further, EveryDesign shall be entitled to recover its collection costs, including legal fees and expenses. This excludes bespoke services and domain registrations.


Term. This Agreement shall be effective as of the date on which you order your first Service and shall continue until terminated in accordance with the terms and conditions set out in section 10 of this Agreement (the "Term").

Suspension & Termination

Suspension. If you breach of these TOS, EveryDesign may, in its sole discretion, restrict or suspend the Services, without prior notice to you and without an opportunity to cure the breach. If you are given an opportunity to and you cure the breach or you demonstrate to EveryDesign satisfaction that you have taken steps to prevent future breaches of the TOS, EveryDesign will lift the restriction or suspension. EveryDesign will give you notice of any suspension or restriction. Whether or not a restriction affects your access to Your Content is in EveryDesign's sole discretion. PLEASE NOTE THAT FEES WILL BE CHARGED DURING THE PERIOD OF ANY SUSPENSION OR RESTRICTION OF SERVICES.

By You. You may terminate any Service at any time by using the web-based tool that EveryDesign provides to you to manage your account to terminate the Service. PLEASE NOTE: Subject to section 8.10, any amounts paid in advance for Services will not be refunded.

By EveryDesign. EveryDesign may terminate any Service by giving you at least 30 days written notice of the termination date. EveryDesign may terminate this Agreement immediately and without prior notice to you:

1. if you breach section 6 (Acceptable Use);

2. if you breach section 8 (Payment) and do not cure that breach within 10 days of the breach; or

3.if you breach any other section of these TOS and do not cure that breach within 15 days.

o Survival. Those sections of this Agreement which by their nature should survive the termination or expiration of this Agreement, including but not limited to 3.4, 4.2(g), 4.2(l), 4.3(b), 4.3(c), 5, 7, 8, 10.4, 11, 12, 13, 14, 16 and 17 will remain in full force and effect following the expiration or termination of this Agreement.

Renewals. Services purchased for a set period (for example, three years) will be automatically renewed upon the expiry of that period unless you give EveryDesign written notice of your intention to terminate them at least 30 days prior to the expiry of that period. They will be renewed at EveryDesign's then current rates for such Services.

Warranties & Disclaimers


Limitations of Liability



Some jurisdictions do not allow the exclusion of incidental, special or consequential damages. If any jurisdiction having applicability to the TOS does not permit any such exclusion or limitation, EveryDesign's total liability to you in connection with any incidental, special or consequential damages will be limited by section 12.1.

Allocation of Risk. You (the Client) and EveryDesign understand and agree that, to the extent permitted by applicable law, the foregoing exclusions and limitations of liability represent the parties' agreement as to allocation of risk between them in connection with their respective obligations under this Agreement. The fees payable to EveryDesign reflect, and are set in reliance upon, this allocation of risk and the exclusions and limitations of liability set forth in this Agreement.


Entire Agreement. These TOS and all documents incorporated herein by reference constitute the complete agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous discussions, negotiations, understandings and agreements, written or oral, regarding such subject matter.

Severability. Should any provision of this Agreement be held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the extent permissible, and all other provisions will remain in effect and are enforceable by the parties.

Waiver. No waiver of any part of this Agreement will be deemed to be a waiver of any other provision. No term of this Agreement will be deemed to be waived by reason of any previous failure to enforce it. No term of this Agreement may be waived except in a writing signed by the party waiving enforcement.

Interpretation. The headings used in the Terms are for convenience of reference only. No provision of the Terms will be interpreted against any party merely because that party or its legal representative drafted the provision. All remedies are cumulative. Throughout the TOS, the term "including" or the phrases "e.g.," or "for example" have been used to mean "including, without limitation".


TOS. You may not assign the agreement represented by these TOS, either in whole or in part, without the prior written consent of EveryDesign. Any other attempted transfer or assignment of rights hereunder shall be null and void.

Domain Names. These TOS do not restrict your ability to transfer any domain for which you are the registrant. If EveryDesign is the registrar for the domain name, please request our "domain name transfer instructions" by sending an email to We will send you the specific details and information about transfer of ownership.

EveryDesign. EveryDesign may assign its rights and obligations hereunder without your prior consent.


Notice. Any notice or other significant communication given to you pursuant to the Terms will be in writing, addressed to any email address or address that you provided to EveryDesign when acquiring your first Service (as updated by you in accordance with section 3.2) and sent to you by email or by nationally recognized overnight courier as applicable. Any notice or other significant communication given to EveryDesign pursuant to the TOS will be in writing and sent to EveryDesign at the address then listed on the Site in the Contact Us section by fax or nationally recognized courier. Notices will be deemed to have been received one business days following: (i) email transmission by EveryDesign to you; (ii) deposit with a globally recognized overnight delivery service, all delivery charges pre-paid; or (iii) transmission if sent by facsimile and receipt confirmed by the facsimile machine used.


EveryDesign may change the TOS from time to time and at any time. When EveryDesign changes the TOS, EveryDesign will: (i) post the updated version of the TOS on the Site together with the date on which it was revised; and (ii) on home page for the Site for at least 30 days following any change to the TOS post a notice that the TOS have been updated.

As well, EveryDesign may, but is not obliged to, ask you to actively confirm your consent to the revised TOS. If EveryDesign does not do so, but you continue to use the Services or Site after the changes come into effect, you will be deemed to have agreed to abide by the revised TOS. If you do not agree with the revised TOS without qualification, terminate any existing Services that you are receiving from EveryDesign and instruct EveryDesign to disable any password for the Site assigned to you.

EveryDesign reserves the right, in its sole discretion, to change or modify the Site from time to time including but not limited adding or removing functionality or features or changing its name.

Information we may collect from you

We may collect and process the following information about you:

Information that you provide us with by completing forms on our website, for example information provided at the time of registering to use our website or purchasing our services.

We may also collect anonymous information on your browsing activity whilst logged on to our website, such as IP address, browser type, access times and referring URL.

What we use this information for

We use the information held about you in the following ways:

To help us to understand your needs and improve the relevance of the services we offer you as an individual.

To provide you with information (either by telephone, email, post or any other method), about products or services that you request from us or which we feel may be of interest to you.

To carry out our obligations arising from any contract that you have entered into with us.

To allow you to fully participate in all the features of our website.

To keep you up-to-date about any changes to our services.

Personal Information

In terms of the personal information you submit when becoming a user or a customer, this is held with the utmost commitment to your privacy.

The information is stored on a secure web server and in accordance with the UK Data Protection Act 1998; we have added security measures in place to ensure that your personal information has adequate protection. This not only applies to your contact details but your credit/debit card details as well.

When payments are made to EveryDesign, we regard security and convenience as top priorities and we only use established and secure methods such as Barclaycard EPDQ and CardStream.

If you use a web-based payment page to pay for products or services, the credit/debit card details you submit are encapsulated using Barclaycard EPDQ’s encrypted and digitally-signed protocol. This is done using Secure Socket Layer (SSL), the industry standard for transmitting confidential information on the web using data encryption, ensuring that the information passed on tous is secure and tamper-proof. However SSL has been designed to work with most popular browsers and you are advised to use an up-to-date version ofyour browser to take advantage of this added security.

We believe that your privacy is important and have security in place to protect it. However if this security is breached we cannot guarantee the security of your information.

Browsing our website

You cannot be identified personally as a result of the information we collect while you browse the site and we mainly examine browsing activity to monitor aggregated site traffic and analyse it.

We may also provide anonymous statistics about user and customer browsing activity to reputable third party vendors, but these will not include details that would allow the recipient to identify you.

Information About Our Use of Cookies

EveryDesign use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. By continuing to browse our sites, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or your device if you agree. Cookies contain information that is collected from your device and transferred back to us when you visit our sites.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

• Functionality cookies. These are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

• Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may block cookies by activating the setting on your browser or device that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites.

Third party links

We cannot assume responsibility for any other site’s content or information handling practices. We urge you to review each site’s privacy policy before entering into transactions with them.

Telephone calls with EveryDesign

Please note that calls with EveryDesign may be monitored and recorded.

Your Consent

By using this website, you agree that you are happy for your information to be gathered and used in the ways described in this policy.

However, if you change your mind about the way you have agreed your data can be used, just contact us via the website to stop specific or all uses of your data.